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Voices of informal settlement residents during the COVID-19 crisis


Week of June 17, 2020

  • Metros: The provision of sanitation in metro informal settlements has not improved and remains at crisis levels everywhere except Ekurhuleni. Some residents have no access to sanitation and where communal toilets are provided, they are not regularly cleaned or maintained. This situation should be addressed immediately to slow down the exponential spread of Covid-19 in Gauteng and the Eastern and Western Cape. Download the PDF.
  • Non-metros: While the water situation looks better, toilet cleaning and refuse removal in non-metro informal settlements are still extremely limited. Cederberg, Emalahleni and Msunduzi, for example, do no cleaning of communal toilets at all. Download the PDF.
  • Download the data for metros and non-metros.

Week of June 2, 2020

Release six shows that the good working relationship between Asivikelane and eThekwini, Ekurhuleni and Buffalo City is reflected in the service delivery improvements in those metros. The Asivikelane campaign keeps growing, with 181 informal settlements now participating and separate results for the first time for non-metro municipalities.

Week of May 19, 2020

Release number five highlights that the National Treasury gave metros R2.4bn in unspent funding for informal settlement water, sanitation and refuse removal! However, broken, clogged, and irregularly cleaned toilets still remain a problem in many areas.

Week of May 4, 2020

Data from release four shows a concerning uptick in COVID-19 infections in the past two weeks and many settlements still don’t have consistent access to water or clean toilets. But, in better news, masks, soap and sanitizer have been distributed across many settlements along with protective clothing so residents can clean toilets.

Week of April 20, 2020

Data from release three shows improvements in some settlements with water shortages, broken taps and toilets being fixed. However, the cleaning of communal toilets remains and crisis proportions and could contribute to the spread of COVID-19 if left unaddressed.

Week of April 6, 2020

Data from release two reveals some settlements are still experiencing issues with access to water, clean toilets and waste removal, however, there have been improvements and the Minister of Human Settlements has asked for a briefing on week one data.

Week of March 30, 2020

Release one is in with good and bad news on access to water, clean toilets and waste removal.

Week of March 23, 2020

IBP South Africa and our partners issued these initial guidelines on how individuals living in informal settlements can protect themselves during the COVID-19 crisis.